Make your local business a national business with Oracle Telecom’s 1300 & 1800 Inbound services.

Oracle Telecom provides inbound 1300 and 1800 numbers to businesses across Australia. Wether you are a large corporation with customers in each state or a small business looking to offer large business service levels to your customer base Oracle’s inbound services offer exceptional value for money and great flexibility.

1300 Numbers - make customer service a priority

1300 is a ten-digit number for customers to call you Australia wide for a low untimed charge per call. You can nominate where calls are answered based on the call origin and divert overflow calls to alternative locations during busy periods.

Features & Benefits

• Increased customer service by offering customers a single contact number to call you Australia wide
• Serve customers on the spot by answering your calls locally using options such as postcode or state based routing.
• Your number can stay the same even if you move your office around the corner or interstate.
• Helps increase your market reach without having to set up a local office by promoting your number nationally

1800 - makes it easy for customers to call

1800 is a ten-digit number which allows callers to ring you free of charge from most fixed phones in Australia! You can nominate where calls are answered based on the call origin and overflow calls to alternative locations. Charges for the service and calls are billed to your account.

Features & Benefits

• Motivate customers to call you by offering a free call and give your business an edge over the competition
• Maximize your response from customers by including a Freecall number in your advertising, company signage and letter head
• Extend your business hours by sending calls to branches in different time zones
• No need to change your number even if you move office - your 1800 number can stay the same
• Enhance your professional image by offering customers a free call

How do I get an Inbound number?

1300/1800 numbers are divided into 2 group’s, regular 1300/1800 numbers or premium 1300/1800 numbers which are numbers with multiples or spell out words.  Premium numbers are regulated by the government and can be purchased via an online auction system please contact us for further details.

Alternatively please contact us requesting a list of free inbound numbers from which you can choose from as these change weekly.

What are the call charges?

# Standard connection includes – inbound number is terminated at (answered at) either a landline or mobile plus 1 overflow point if required, please allow 2 business days for connection.  Postcode routing or state based routing connection set-up is $110 please allow up to 7 business days for this to be connected.

To find out more about the features and options available check out our inbound FAQ's.